On completion, participants will:
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Safeguarding Policies Work in Action is a practical training programme that bridges the gap between policy documents and real-world application. Designed for frontline staff, supervisors, and managers, it focuses on embedding accountability, building confidence, and ensuring safeguarding measures are actively upheld in venues.
Participants will explore how safeguarding policies can prevent harm, support vulnerable individuals, and maintain compliance with licensing and legal requirements. Using interactive activities, reflective learning, and real-life scenarios, this course demonstrates how policies must be lived by staff on the ground — from entry checks to incident reporting, from welfare support to proactive prevention.
Learners will gain practical tools such as risk assessment templates, safeguarding logbooks, and the AMO (Ability, Motivation, Opportunity) model to ensure policies are consistently applied and continuously improved. The course emphasises that safeguarding is everyone’s responsibility, and culture change requires policies to be both visible and actionable.
Units Covered
– Understand the difference between single-loop and double-loop learning in safeguarding practice
– Apply reflective learning techniques to analyse the root causes of welfare and safety incidents
– Strengthen critical thinking and decision-making skills
– Enhance confidence in responding effectively to safeguarding concerns
– Learn about proactive vs reactive approaches to customer welfare
– Understand and apply the CARE procedure and bystander intervention (6 D’s)
– Identify barriers to welfare engagement, including unconscious bias and discrimination
– Explore the role and responsibilities of the Night Safe Champion/Welfare Engagement Officer
– Foster an inclusive safeguarding culture where everyone feels seen, heard, and safe
– Improve incident reporting and foster a cycle of continuous training and review
Getting certified for the time you dedicate to up-skilling yourself and boosting your knowledge.
All of our courses come with a certification of attendance and can be added to your LinkedIn profile and CV. All courses are accepted as part of the NSSA programme.
Our trainers are experienced operational professionals in nightlife safety, welfare, and safeguarding.
With backgrounds in venue security, outreach, compliance, licensing and policy, they bring real-world insight to every session. They break down complex topics into practical steps, helping staff confidently manage incidents, support vulnerable people, and create safer, more inclusive night-time spaces.
We offer in-house training and support that can be shaped around the unique needs of your venue or organisation. Whether you’re looking to upskill your team in welfare engagement or need guidance on building a safer, more inclusive night-time environment, we’re here to help.
Our expert trainers bring frontline experience and a practical, hands-on approach, making sure the training is relevant, relatable, and easy to apply in real-life settings.
Want to chat through your needs? Drop us a message to book a discovery call and see how [name of module] training can work for your team.
Or get in touch directly at [email protected] to find out more or to book your session.